Welcome to Giftwa.
These Terms & Conditions govern the use of our website https://giftwa.in and the purchase of products offered by us. By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these terms.
Giftwa offers both customised and non-customised gift products.
Product images shown on the website are for reference purposes. Minor variations in colour, print, or finish may occur due to screen settings, material limitations, or printing processes.
Customers are responsible for ensuring the accuracy and suitability of all content submitted for customisation, including:
Giftwa will produce customised items exactly as per the information provided and shall not be responsible for errors arising from incorrect or unclear customer inputs.
Non-customised orders may be cancelled before dispatch, subject to confirmation and processing status.
In case of payment-related issues such as failed transactions or delayed confirmations, customers are advised to contact Giftwa support or the respective payment service provider.
Shipping charges, if applicable, are clearly mentioned during checkout.
Due to the personalised nature of customised products:
Any issues related to damaged, defective, or incorrect items must be reported within 24 hours of delivery, along with relevant photo or video proof.
All content available on the Giftwa website, including logos, designs, images, text, and graphics, is the intellectual property of Giftwa and may not be copied, reproduced, or used without prior written permission.
Customers agree not to:
Giftwa reserves the right to refuse service or cancel orders that violate these terms.
Giftwa shall not be held responsible for:
In all cases, Giftwa’s maximum liability shall be limited to the total value of the order placed.
Giftwa reserves the right to suspend or terminate access to services in cases of misuse, policy violation, or fraudulent activity, without prior notice if necessary.
These Terms & Conditions are governed by the laws of India, with jurisdiction limited to courts located in Rajasthan.
Giftwa may revise these Terms & Conditions from time to time. Continued use of the website after updates indicates acceptance of the revised terms.