We operates an online customised and non-customised gift business based in Rajasthan, India. Our website address is: https://giftwa.in
Information We Collect
When you place an order on our website or contact us via WhatsApp or Instagram, we may collect the following information:
Full Name
Mobile Number
Shipping Address
Photos, text, or design content provided for product customisation
Order details and communication records
This information is collected only to process and fulfil your orders.
Use of Customer Photos & Custom Content
Photos, images, or text uploaded by customers are used strictly for order fulfilment and product customisation.
We do not sell or publicly share customer photos or custom content.
Such content is accessed only by authorised personnel for production purposes.
Customisation data may be deleted periodically after order completion unless required for legal, operational, or dispute-related reasons.
Payments
We use PayU as our third-party payment gateway.
We do not store card, UPI, or banking details on our servers.
All payment transactions are securely processed by PayU in accordance with their privacy and security standards.
Shipping & Order Delivery
To deliver your orders, we share necessary information such as name, phone number, and shipping address with third-party courier partners including Ekart and Shiprocket.
This information is shared strictly for delivery and logistics purposes.
Marketing & Promotions
We may send order updates and promotional communication via WhatsApp and Email Marketing.
You may opt out of promotional communication at any time by contacting us.
User Accounts
Currently, Giftwa does not offer user account registration. If account creation features are introduced in the future, this policy will be updated accordingly.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Data Security
We implement appropriate technical and organisational measures to safeguard customer information, including restricted access, secure systems, and trusted third-party services.
Customer data is accessed only when required for order processing, customisation, and delivery.
Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your data
Withdraw consent for marketing communication
Requests can be made through our official support channels.
Legal Compliance
We comply with applicable Indian laws and regulations related to data protection and online commerce.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Policy Updates
This privacy policy may be updated from time to time. Any changes will be reflected on this page.
